Subway dispatcher Walter Garber (Washington) has the bad luck of being on duty right when Ryder commandeers a train full of hostages, demanding $10 million within the hour before he starts shooting. The two develop a peculiar rapport, with Ryder seizing on weaknesses he perceives in his mild-mannered counterpart, while Garber tries to use the gift of gab to talk him down, even as his own flawed past becomes exposed.